Student Success Technology Services assists in the management of information technology resources within the Division of Student Success. It provides support and guidance to our users and serves as a liaison to the larger Texas State IT community.
Student Success Technology Services
Submit a Work Ticket (DSS Staff)
Student Success staff are encouraged to submit a workticket into our workorder system. This ensures that requests are forwarded to the entire team to facilitate service
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94.7% positive rating on quality customer service
Systems and Services
15 Servers
1360 Supported Devices
55 Applications
Served
76 Departments Utilizing Custom Systems
2198 Service Request Resolved Annually
700+ Security Roles
366 Recognized Student Organization
Support
13 Student Success Technology Staff
4 Student Success Technology Student Employees
DSS Staff and G.A users